Privacy Policy

1. Information We Collect

At PDF Tools, we are committed to protecting your privacy. We collect minimal information necessary to provide our services:

• Files: Temporary files you upload for processing
• Usage Data: Anonymous analytics about tool usage
• Technical Data: IP addresses, browser type, and device information
• Contact Information: Email and name when you contact us

2. How We Use Your Information

We use the collected information for the following purposes:

• Processing your PDF files and providing conversion services
• Improving our tools and user experience
• Responding to your inquiries and support requests
• Analyzing usage patterns to enhance our services
• Ensuring security and preventing abuse

3. File Security and Retention

Your file security is our top priority:

• Encryption: All file uploads use SSL/TLS encryption
• Temporary Storage: Files are processed in memory when possible
• Automatic Deletion: All uploaded files are automatically deleted within 1 hour
• No Human Access: Our staff cannot access your uploaded files
• Secure Servers: Files are processed on secure, encrypted servers

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information only in these limited circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition

5. Cookies and Tracking

We use minimal cookies and tracking technologies:

• Essential Cookies: Required for website functionality
• Analytics: Anonymous usage statistics to improve our service
• No Advertising: We do not use cookies for advertising purposes
• Control: You can disable cookies in your browser settings

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request information about data we have about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal data

7. Data Protection Measures

We implement robust security measures to protect your data:

• Industry-standard encryption for data transmission and storage
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Employee training on data protection practices
• Incident response procedures for security breaches

8. International Data Transfers

If you are located outside our primary server regions, your data may be transferred internationally. We ensure adequate protection through:

• Standard contractual clauses approved by data protection authorities
• Adequate protection measures in destination countries
• Your explicit consent for international transfers

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes (if you've provided your email)

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@pdftools.com
• Contact Form: Contact Us Page
• Address: [Your Business Address]